rcrownpremiumkurthis.in

Return & Exchange Policy

Return & Exchange Policy

Last Updated: 7 October 2026

At R Crown Premium Kurtis, we want our customers to have a satisfactory shopping experience.

1. Return Period

Customers may request a return or exchange within 7 days from the date of delivery, subject to the conditions below.

2. Eligible Returns

A return or exchange may be considered when:

  • The wrong product was delivered

  • The product is damaged when received

  • The product has a manufacturing defect

  • The product received materially differs from the product ordered

All return requests are subject to verification.

3. Product Condition

For a return or exchange to be accepted, the product should generally be:

  • Unused

  • Unwashed

  • Unaltered

  • In its original condition

  • With original tags/labels, where applicable

  • With original packaging, where applicable

Products that show signs of use, washing, alteration, damage caused after delivery or missing tags may not be accepted.

4. Size-Related Exchanges

Size exchanges may be available subject to:

  • Product availability

  • Product being unused and in original condition

  • The request being made within the applicable return/exchange period

If the requested replacement size is unavailable, we may provide another eligible resolution depending on the circumstances.

5. Wrong or Damaged Product

If you receive an incorrect or visibly damaged product, contact us within 48 hours of delivery.

Please provide:

  • Order number

  • Photographs of the product

  • Photographs of packaging, where relevant

  • Description of the issue

This information may be required to verify the claim.

6. Non-Returnable Products

Unless otherwise specified, products may not be eligible for return if they are:

  • Used

  • Washed

  • Altered

  • Damaged after delivery

  • Missing original tags or packaging

  • Returned after the permitted return period

Certain promotional, clearance or specially marked products may have separate return conditions.

7. Return Shipping

Where a return is approved due to an incorrect, damaged or defective product supplied by us, return shipping arrangements may be provided according to the circumstances.

For other approved returns/exchanges, shipping costs may be applicable depending on the reason for the return.

8. Refund After Return

Once the returned product is received and inspected, we will determine whether it qualifies for a refund or exchange.

Approved refunds will be processed according to our Refund & Cancellation Policy.

9. How to Request a Return

Contact us through:

Phone: +91 97393 33768
Email: rcrownpremiumkurthis@gmail.com

Please mention your order number and reason for the return/exchange.

10. Contact

R Crown Premium Kurtis
DN-1088, 1st Cross Road,
E Block, Subramanyanagar 2nd Stage,
Rajajinagar, Bengaluru – 560010, Karnataka, India.
Phone: +91 97393 33768
Email: rcrownpremiumkurthis@gmail.com

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