Grievance Redressal & Customer Support
Last Updated: 7 October 2026
R Crown Premium Kurtis is committed to providing customers with a reliable shopping experience and resolving customer concerns fairly and promptly.
Customer Support
For questions or complaints relating to:
Orders
Products
Payments
Delivery
Returns
Exchanges
Refunds
Cancellations
Website-related issues
please contact us.
Contact Details
R Crown Premium Kurtis
Location: R Crown Premium Kurtis
DN-1088, 1st Cross Road,
E Block, Subramanyanagar 2nd Stage,
Rajajinagar, Bengaluru – 560010, Karnataka, India.
Phone: +91 97393 33768
Email: rcrownpremiumkurthis@gmail.com
How to Submit a Complaint
Customers can submit their complaint by email or phone.
When contacting us regarding an order, please provide:
Customer name
Order number
Registered mobile number
Email address
Description of the issue
Relevant photographs or documents, if applicable
Providing the order number helps us investigate and resolve the matter faster.
Grievance Officer
Name: Rashmi Achary
Designation: Grievance Officer / Customer Support
Email: rcrownpremiumkurthis@gmail.com
Phone: +91 97393 33768
Address: Rajajinagar, Bengaluru, Karnataka, India
Complete address:
R Crown Premium Kurtis
DN-1088, 1st Cross Road,
E Block, Subramanyanagar 2nd Stage,
Rajajinagar, Bengaluru – 560010, Karnataka, India.
Resolution
We will review customer complaints and make reasonable efforts to resolve them as quickly as possible.
Complaints involving payments, refunds, delivery partners or other third-party services may require additional time for verification.
Escalation
If you are not satisfied with the initial response, you may request escalation through our customer support email.
Email: rcrownpremiumkurthis@gmail.com
We request customers to include their previous complaint/reference details when requesting escalation.